Patient Help with Pension Matters — Explained Clearly
At Mankong Counsel, we sit with you, read through the paperwork, and explain what it all means in plain language. No pressure. No jargon. Just careful, steady support.
Start a ConversationHow We Can Help
Three straightforward services, each priced clearly. You decide what you need, and we work at your pace.
First Consultation & Document Check
A gentle first meeting to review your pension paperwork and explain it in plain language. We provide a written summary of what was discussed.
- Plain-language explanation of statements
- Written summary provided
- Usually arranged within a few days
Records Gathering & Liaison
Patient help collecting employment and contribution records, and corresponding with the relevant office on your behalf. Includes regular, easy-to-read updates.
- We handle all correspondence
- Helpful where records are scattered
- Clear updates throughout
Formal Review Representation
Steady representation through a formal review of a pension decision. Careful preparation, respectful communication, and ongoing support throughout the process.
- Document preparation included
- Each case considered on its own facts
- Ongoing support provided
Why People Come to Us
A few things people tell us matter most when they're looking for pension support.
Plain Language, Always
We explain pension decisions and documents without legal jargon, so you know exactly where you stand.
We Take the Time
No rushing. We work at a pace that suits you, and we're available to answer questions as they come up.
Dedicated Case Handling
Your matter is handled by the same adviser throughout — not passed between departments.
Clear Pricing Upfront
Each service has a set fee, listed openly. No surprises at the end.
Respectful Throughout
We understand this is a sensitive area. We approach every conversation with care and discretion.
Local, Accessible Office
Based in Nonthaburi, we're convenient to reach and always available by phone or email beforehand.
Not Sure Where to Start? That's Fine.
Many people come to us feeling uncertain about what their pension paperwork means. A first conversation is all it takes to get a clearer picture.
Common Questions
A few things people often ask before getting in touch.
What happens at the first consultation?
We meet with you, go through your pension documents at your pace, and explain what they mean in plain language. You'll leave with a written summary of what we discussed, so you have something to refer back to.
I'm missing some paperwork — can you still help?
Yes. Our Records Gathering & Liaison service is designed exactly for this situation. We help track down employment history and contribution records, and we communicate with the relevant office on your behalf.
What does a formal review involve?
A formal review is a structured process to question a pension authority's decision — for example, if a payment was reduced or refused. We prepare the documentation, attend relevant steps, and communicate respectfully on your behalf throughout.
How long does the process take?
The initial consultation can usually be arranged within a few days. Records gathering depends on how quickly third parties respond, and we keep you informed at each stage. Formal reviews vary by case — we explain likely timelines once we understand your situation.
Are the fees fixed, or can they change?
The fees listed are fixed for each service. If your situation turns out to require something outside the standard scope, we'll discuss that with you beforehand — nothing changes without your agreement.
Is my information kept confidential?
Yes. Your personal and financial details are handled with care and in accordance with applicable data protection requirements. We share information only where necessary to progress your case, and always with your knowledge.
Our Office
18 Ratchaphruek Road, Talat Khwan, Nonthaburi 11000
Get in Touch
Contact Details
Phone
+66 2 826 41 53Address
18 Ratchaphruek Road
Talat Khwan, Nonthaburi 11000
Thailand
Office Hours
Monday – Friday: 9:00 – 17:30
Saturday: 9:00 – 13:00
Sunday: Closed