What Clients Say About Working with Us
We believe the clearest measure of our work is how clients describe it afterwards. Here is a selection of their experiences.
← Back to HomeClient Testimonials
Experiences shared by clients following their work with Mankong Counsel.
Suwanna Charoenkul
Bangkok
"I had been putting off looking into my pension for months because I found the paperwork so confusing. After one appointment with Mankong Counsel, I had a clear written summary and finally understood where I stood. The adviser was patient and never made me feel I was asking too many questions."
May 2025 — First Consultation
Prasert Thamrongsak
Nonthaburi
"Some of my employment records from the 1990s were difficult to track down. The records team handled everything — I didn't have to write a single letter myself. They updated me every week and let me know if things were slow because of the other office, not them. Entirely worth it."
April 2025 — Records Gathering
Nanthida Phakdee
Pathum Thani
"I was nervous about challenging the decision on my pension reduction — I didn't know if I had grounds or not. Krit explained the situation honestly, including what was uncertain. The review took longer than I hoped, but the team kept in touch and I was never left guessing. The outcome was positive."
June 2025 — Formal Review
Wichai Srisuwan
Nonthaburi
"I came in not knowing what to expect. The fee was stated clearly before anything happened, and the appointment felt unhurried. For someone who finds formal meetings uncomfortable, that matters. The written summary I received afterwards was genuinely helpful."
May 2025 — First Consultation
Arunrat Maneesang
Samut Prakan
"My situation involved records from two different employers and a gap in my contributions history that I couldn't explain. Nattawan handled all the correspondence and managed to get the records sorted. It would have taken me months to do on my own — and I would have found it very stressful."
March 2025 — Records Gathering
Boonsong Klinklung
Bangkok
"I wasn't sure whether I had a case at all. Krit looked at my documents and gave me a clear, honest view — including what might not be in my favour. I appreciated that. It helped me understand exactly what I was taking on before I committed to the formal review."
June 2025 — Formal Review
Case Stories
A closer look at three situations where our support made a practical difference.
Confusing Statements, Clear Outcome
Situation
A recently retired woman had received pension statements she couldn't interpret and was worried she might not be receiving the correct amount.
What We Did
We reviewed three years of statements in a single consultation and identified that her payments were correct. We also explained the calculation method clearly.
Result
She left with a written explanation she could refer to and share with her family. The concern was resolved in one appointment.
Scattered Records, Resolved History
Situation
A retired man had worked for four employers across his career. Records from two of them were incomplete, resulting in a lower-than-expected pension figure.
What We Did
We identified the missing records, wrote to the relevant offices, and followed up over several weeks until complete employment histories were confirmed.
Result
The corrected records were submitted to the pension authority and the payment was subsequently adjusted to reflect his full contribution history.
Decision Questioned, Process Navigated
Situation
A client received a letter reducing her pension, citing a period she believed was covered by her contribution record. She wasn't sure whether to challenge it.
What We Did
We reviewed the original decision, prepared a formal submission, and managed all correspondence through the review process on her behalf.
Result
The review found in her favour and the reduction was reversed. The process took approximately eleven weeks from start to outcome.
A Few Numbers
15+
Years of pension legal practice
800+
Clients supported to date
96%
Post-service satisfaction rate
1 day
Response time for all enquiries
Thailand Legal Practitioners Network
Member since 2014
Social Security Advisory Certification
Renewed June 2025
Nonthaburi Professional Standards Board
Registered member, 2019–present
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